SECURITY

We take security seriously here at SPCE, and we are proud to exceed the industry standard when it comes to protecting your organization.

HOW WE PROTECT OUR CUSTOMERS

We encrypt our customers' data — from login to logout — using the highest encryption standards available, including 256-bit SSL encryption. That’s the same technology banks use to keep your account information safe.

Industry standard security

State-of-the-art encryption technology


Your data is transferred with high-grade TLS and multi-layered encryption at rest with AES-128 — the industry-standard for commercial applications. Encryption keys are stored separately from the data, and it’s all hosted in our off-site, secure cloud infrastructure.

Data center security


Our server hosting locations are physically secured, staffed 24 hours a day, 7 days a week, 365 days a year by trained security guards who’ve undergone a thorough auditing process.

 

Two-factor authentication


Access to sensitive data requires two-factor authentication and is restricted only to authorized personnel performing specific tasks for the client (e.g. customer service).
 

continuous monitoring

In-house monitoring


Every day, our in-house security team reviews every security aspect of SPCE.

3rd party testing


Our site and API are subjected to independent, ongoing penetration testing, security scans, threat detection and greybox assessment by well-respected cyber security firms including Synack, IncludeSecurity, and Qualys.

Real-time audit log


We also keep a real-time audit log of all data access and changes made by administrators, customers, employees and our automated system.

HIGH AVAILABILITY INFRASTRUCTURE

SPCE and the EU General Data Protection Regulation (GDPR)

SPCE is committed to helping our users understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.


We have introduced tools and processes to ensure our compliance with requirements imposed by the GDPR and to help our customers comply as well.


To learn more about how we comply with GDPR , please read our policies here.

CONTACT THE SECURITY TEAM

If you think you may have found a security vulnerability within SPCE, please get in touch with our Security Team at: datasecurity@liveinspce.com

COMPANY

SOFTWARE

SERVICES

INITIATIVES

Aviation House

125 Kingsway

London, UK

WC2B 6NH

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