Local governments have obligations to provide management and maintenance services to residential, commercial and public buildings in and around their constituencies, including the Council’s housing stock, as well as other housing-related services and require software to support the following in the process:
With Atlas your organisation can support your group of in-house repairs teams as well as using a network of suppliers who will also require mobile app access.
Atlas aims to:
The most significant element in terms of achieving these aims (which our team supports with) is the replacement of part or all of your existing suite of housing management systems.
Atlas is a highly available and resilient, fully supplier-hosted and managed system based on open standard technologies enabling interface/integration with other systems, both in and outbound.
Workflow for processing and data capture is present throughout all processes and enable dynamic and optimal resource scheduling, including multi- person or multi team work, with ability to surface travel routes to staff and track location and work progress status.
Ability to hold multiple asset types with both rentable and non-rentable options and their associated attributes, boundaries, leases, deeds, maintenance schedules, aids and adaptations and accessibility data. Technical specification/blueprint of the property, with layout, key information and photographs.
Ability to hold multiple rent accounts per tenancy and raise charges/invoices against account with unique payment references.
Ability to store detailed person and household information against unique references, including disability and medical, equality and diversity data, sensitive information, financial and welfare data, warning notes and support plans.
Real time customer and contractor self-service, with integration into back office process/workflow/appointments booking.
Digital services meet level AA of the Web Content Accessibility Guidelines (WCAG 2.1) as a minimum.
Ability to integrate and automate all process where required with income systems, purchase ordering and budget management systems.
Real time reporting, static reporting and dynamic reporting capabilities, with permission-based user dashboard enabling graphical display and drill down; ability to integrate to geographical information systems.
Electronic document and records management against each record.
Ability to segregate and define setup and processing per business activity to enable provision of services to other organisations.
For general inquiries, registration or council / association related issues, get in touch with the team.